Full Time

Chief of Staff

New York, NY or San Francisco, CA
Venture Capital

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express Ventures (“Amex Ventures”) is the corporate venture capital arm of American Express passionate about early-stage (primarily Seed – Series B) investments across FinTech, commerce and enterprise software. With a global directive, Amex Ventures plays a key role in investing in groundbreaking startups with strategic relevance to American Express. The team also helps portfolio companies and startups to commercialize partnerships with American Express business units.

Amex Ventures has backed more than 100 category-defining founders in its 10+ year history. Notable investments include Biocatch, Blackbird Labs, Firework, Melio, Menlo Security, Plaid, Stripe, Toast and Wonder among others.

Reporting to the Senior Vice President, Amex Ventures, the Director Assistant will be responsible for partnering closely with the Amex Ventures leadership team by providing thought leadership, supporting strategy development, and handling the day-to-day operations for key processes including the team’s talent management, communications, budget management, and performance management. As a Chief of Staff to the SVP, the successful candidate will also handle strategic projects across the Ventures team and play a meaningful role in driving team culture.  

Responsibilities:

  • Provide strategic support on a broad range of initiatives and partner with the SVP and team to develop, drive, and deliver the enterprise strategy for Amex Ventures  
  • Act as a central point of contact for initiatives spearheaded by the SVP  
  • Lead various team initiatives including: onboarding new hires, training and development of existing team and new hires, and helping to drive a strong virtual/hybrid culture and community across the team  
  • Design and lead high quality presentations for key strategic topics  
  • Liaise and build strong Partnerships with Business Leaders, Colleague team members, external contacts, and other relevant partners to ensure alignment, and execution of the team’s overall priorities  
  • Lead leadership team meetings and strategic planning sessions, and the overall budgeting and forecasting process  

Qualifications:  

  • The role is a multi-faceted one and requires analytical, strategy, and consultative skills  
  • Extensive experience in project management and change management including ability to multi-task and handle shifting priorities with time-sensitive deadlines in a complex, fast-paced environment  
  • Exceptional qualitative and quantitative problem-solving skills (issue identification, problem structuring, analysis, development of recommendations)  
  • Exemplary positive attitude & interpersonal skills, with a consistent record in successfully building, maintaining, and leveraging relationships with senior management at all levels within the organization  
  • Be a highly motivated self-starter who can drive results and get things done in a self-directed manner, with excellent organizational skills and careful attention to detail  
  • Have exemplary written and verbal communication skills, including strong Microsoft office skills including PowerPoint and Excel  
  • Strong executive presence and proven ability to exercise the utmost discretion when handling confidential matters  
  • Prioritizing internal candidates with a consistent track record of influence and impact across the Blue Box  
  • Bonus if you are familiar with the VC ecosystem and understand the investment lifecycle  
  • Based in NY or SF

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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